We ship from Brisbane, Australia to (almost) anywhere in the world.
Australian shipping is $5AUD, express, tracking included.
International worldwide shipping is $12AUD, standard, tracking included.
Ready-made jewellery is shipped in 1–3 business days. All jewellery is ready-made, unless stated otherwise.
Sometimes we can accommodate same day shipping. Send an email to email@example.com to check availability.
Australia: 2–5 business days
NZ & USA: 10-12 business days
Other countries: 15-21 business days.
*COVID-19 may affect local shipping timeframes.
We hate waiting as much as you do. But please wait 45 business days before reporting a lost parcel. As we said, sometimes customs can delay the delivery.
If you still haven’t received your order after 45 business days, send an email to firstname.lastname@example.org and we’ll organise a store credit.
Any duty and taxes are the buyers responsibility, you may check with your country’s customs office to determine if there will be additional costs.
Returns and exchanges
Ye we do! If you’re not completely satisfied with your order, you can lodge your return here within 21 days from your order fulfillment date, or let us know at email@example.com. You can return your item for a refund, or exchange for store credit.
Gold plated pieces. We can only accept returns/exchanges if your gold plated piece has not been worn. This does not apply to pieces that have only been tried on after receiving. For change of mind returns with our gold plated pieces, contact us within 7 days of delivery.
Gift vouchers and store credits are non-refundable.
You can cancel your order up to 24hrs after purchase (providing it hasn't been fullfilled).
Please size your finger carefully. We recommend having your finger sized by a professional. Most jewellery stores offer it as a free service.
If you made a mistake and ordered the wrong size, just shoot us an email and we'll organise an exchange for you.
Original shipping fees will not be refunded.
We’re in sunny Brisbane, Australia.
Not at this point. Sorry. We mainly sell online, and from time to time at local fairs or markets. Check our blog or follow us on Insta to hear about upcoming events.
Our jewellery is handcrafted partially in our own studio/workshop and partially in our partner’s studios.
It certainly is! All our jewellery is handcrafted by highly skilled jewellers, step by step. No high-volume factory business here.
The best option would be to go to your local jewellery store and ask to have your finger sized. It’s a free service that most jewellers are happy to provide.
If for any reason you can’t get your finger sized professionally, we have a section explaining how to best size your finger here: <coming soon>
This handy online website might also help: https://findmyringsize.com
This is not a service we can provide, sorry. Most of our jewellery items
are not resizable as they contain stones.
All pieces come in a cute suede pouch packaged in a cute giftable box.
We can’t offer custom orders at the moment.