Do you accept returns?
Gold plated pieces.
Gift purchase returns.
If you intend to purchase and gift your order outside our return window, please email us at firstname.lastname@example.org after placing your order.
Accepted gift returns outside the 21 day return window will be issued with a credit note only.
What if I want to cancel my order?
You can cancel your order up to 24hrs after purchase (providing it hasn't been dispatched).
What if my ring doesn’t fit?
Please size your finger carefully. We recommend having your finger sized by a professional. Most jewellery stores offer sizing as a free service. You can use our online sizing guide found on every ring product page.
If you made a mistake and ordered the wrong size, you can complete an exchange request using our return portal within 21 days from fulfillment date.
All exchanges are issued with a credit note valid for 12 months.